Manage your subscription

How to subscribe to a paid plan?

Role requirement: Organization Owners

1

Sign in to your Coupler.io account

2

Navigate to the Billing page

3

Select the billing interval that you want to use (annual billing allows you to save 25%)

4

Select the plan you prefer and click the "Subscribe" button

5

Enter your payment details on the Stripe checkout

6

Click the "Subscribe" button

How to change a subscription plan?

Role requirement: Organization Owners

1

Sign in to your Coupler.io account.

2

Navigate to the Billing page

3

Select the billing interval that you want to use (annual billing allows you to save 25%)

4

Select the plan you prefer and click the "Subscribe" button

You can upgrade your subscription plan (subscribe to a more expensive plan) or downgrade it (subscribe to a cheaper plan).

You can also subscribe to the same plan but with a different billing interval (i.e. swipe monthly payment to annual or vice versa).

How to cancel a subscription?

Role requirement: Organization Owners

1

Sign in to your Coupler.io account

2

Navigate to the Billing page

3

Click on the "customer portal" link

4

Click the "Cancel subscription" button

5

Confirm your decision by selecting the reason.

Your subscription will remain active until the end of the current billing period. After that, it will automatically switch to the Free plan.