> For the complete documentation index, see [llms.txt](https://docs.coupler.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coupler.io/account-management/billing/how-to-manage-your-subscription/monday.com.md).

# Subscribed via monday.com

If your Coupler.io subscription was purchased through the monday.com Marketplace, the subscription is managed by monday.com.

To cancel the subscription, please follow these steps:

{% stepper %}
{% step %}
Log in to your monday.com account.
{% endstep %}

{% step %}
Open the Coupler.io app page or navigate to the app's **Billing** tab.
{% endstep %}

{% step %}
Click the **three-dot menu** located next to **Use App** in the top-right corner.
{% endstep %}

{% step %}
Select **Cancel subscription** from the dropdown menu.
{% endstep %}

{% step %}
Confirm the cancellation.
{% endstep %}
{% endstepper %}

Your subscription will remain active until the end of the current billing cycle. After the renewal date, future billing will stop automatically.

If you no longer plan to use Coupler.io, you can also uninstall the app from your monday.com account after canceling the subscription.

Please note that uninstalling the app alone may not immediately stop billing, so we strongly recommend canceling the subscription first through the Billing section.

#### Verify the Subscription Was Canceled

After canceling the subscription, we also recommend verifying that no future charges are scheduled.

To do this:

{% stepper %}
{% step %}
Navigate to the app’s **Billing** section in monday.com.
{% endstep %}

{% step %}
Review your active subscriptions and upcoming charges.
{% endstep %}

{% step %}
Make sure there are no future charges related to Coupler.io.
{% endstep %}
{% endstepper %}

#### Need Additional Help?

If you experience any issues related to subscription cancellation, billing, or subscription management, we recommend contacting monday.com Support directly, as subscriptions purchased through the monday.com Marketplace are fully managed by monday.com.


---

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