> For the complete documentation index, see [llms.txt](https://docs.coupler.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coupler.io/account-management/billing/how-to-manage-your-subscription/shopify.md).

# Subscribed via Shopify

Learn how to cancel a Coupler.io subscription purchased via Shopify, verify that no upcoming charges remain, and understand when to contact Shopify Support for billing assistance.

If your Coupler.io subscription was purchased through the Shopify App Store, the subscription is fully managed by Shopify.

To cancel the subscription, please follow these steps:

{% stepper %}
{% step %}
Log in to your Shopify Admin account.
{% endstep %}

{% step %}
Navigate to **Apps**.
{% endstep %}

{% step %}
Locate **Coupler.io** in the installed apps list.
{% endstep %}

{% step %}
Click **Remove app** / **Uninstall app**.
{% endstep %}

{% step %}
Confirm the app removal.
{% endstep %}
{% endstepper %}

Once the app is removed, Shopify will automatically cancel the related subscription.

#### Verify the subscription was canceled

After uninstalling the app, we also recommend verifying that no future charges are scheduled.

To do this:

{% stepper %}
{% step %}
In Shopify Admin, navigate to **Settings > Billing**.
{% endstep %}

{% step %}
Open the **Upcoming Bill** section.
{% endstep %}

{% step %}
Make sure there are no upcoming charges related to Coupler.io.
{% endstep %}
{% endstepper %}

If no upcoming charges are displayed, the subscription has been successfully canceled. If you experience any issues related to subscription cancellation, billing, or subscription management, we recommend contacting Shopify Support directly, as Shopify fully manages subscriptions purchased through the Shopify App Store.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.coupler.io/account-management/billing/how-to-manage-your-subscription/shopify.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.