Subscribed via Shopify

If your Coupler.io subscription was purchased through the Shopify App Store, the subscription is fully managed by Shopify.

To cancel the subscription, please follow these steps:

1

Log in to your Shopify Admin account.

2

Navigate to Apps.

3

Locate Coupler.io in the installed apps list.

4

Click Remove app / Uninstall app.

5

Confirm the app removal.

Once the app is removed, Shopify will automatically cancel the related subscription.

Verify the subscription was canceled

After uninstalling the app, we also recommend verifying that no future charges are scheduled.

To do this:

1

In Shopify Admin, navigate to Settings > Billing.

2

Open the Upcoming Bill section.

3

Make sure there are no upcoming charges related to Coupler.io.

If no upcoming charges are displayed, the subscription has been successfully canceled. If you experience any issues related to subscription cancellation, billing, or subscription management, we recommend contacting Shopify Support directly, as Shopify fully manages subscriptions purchased through the Shopify App Store.