> For the complete documentation index, see [llms.txt](https://docs.coupler.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coupler.io/account-management/billing/how-to-manage-your-subscription/shopify.md).

# Subscribed via Shopify

If your Coupler.io subscription was purchased through the Shopify App Store, the subscription is fully managed by Shopify.

To cancel the subscription, please follow these steps:

{% stepper %}
{% step %}
Log in to your Shopify Admin account.
{% endstep %}

{% step %}
Navigate to **Apps**.
{% endstep %}

{% step %}
Locate **Coupler.io** in the installed apps list.
{% endstep %}

{% step %}
Click **Remove app** / **Uninstall app**.
{% endstep %}

{% step %}
Confirm the app removal.
{% endstep %}
{% endstepper %}

Once the app is removed, Shopify will automatically cancel the related subscription.

#### Verify the subscription was canceled

After uninstalling the app, we also recommend verifying that no future charges are scheduled.

To do this:

{% stepper %}
{% step %}
In Shopify Admin, navigate to **Settings > Billing**.
{% endstep %}

{% step %}
Open the **Upcoming Bill** section.
{% endstep %}

{% step %}
Make sure there are no upcoming charges related to Coupler.io.
{% endstep %}
{% endstepper %}

If no upcoming charges are displayed, the subscription has been successfully canceled. If you experience any issues related to subscription cancellation, billing, or subscription management, we recommend contacting Shopify Support directly, as Shopify fully manages subscriptions purchased through the Shopify App Store. 


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.coupler.io/account-management/billing/how-to-manage-your-subscription/shopify.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.