> For the complete documentation index, see [llms.txt](https://docs.coupler.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.coupler.io/account-management/workspaces-and-organization/reset-the-password.md).

# Reset the password

{% hint style="warning" %}
**Important — Google, Microsoft, or Xero users** \
You can follow the steps below, but be aware, doing so will disconnect your account from that provider and switch your login to email and password.
{% endhint %}

#### How to reset your password

{% @arcade/embed flowId="ML4QkoKajZzgtbv70Tjg" url="<https://app.arcade.software/share/ML4QkoKajZzgtbv70Tjg>" %}

{% stepper %}
{% step %}
Go to [app.coupler.io/sign\_in](https://app.coupler.io/sign_in)
{% endstep %}

{% step %}
Enter your email address and press **Continue.**
{% endstep %}

{% step %}
Click **Forgot password.**
{% endstep %}

{% step %}
You'll be taken to a new screen. Enter your email address again and click **Reset your password**.
{% endstep %}

{% step %}
Check your inbox — a reset email should arrive immediately. Open it and click the link to create a new password.
{% endstep %}
{% endstepper %}

{% hint style="info" icon="mailbox-open-letter" %}
Don't see the email? Check your spam or junk folder. Make sure you're entering the exact email address you used to sign up.
{% endhint %}

#### Which sign-up method did you use?

Coupler supports four ways to create an account. If you're unsure which one you used, check how you first signed up:

* <i class="fa-google">:google:</i> Google
* <i class="fa-microsoft">:microsoft:</i> Microsoft
* <i class="fa-wpforms">:wpforms:</i> Xero
* <i class="fa-mailbox">:mailbox:</i> Email and password

For Google, Microsoft, and Xero accounts, your Coupler login is linked to that provider. If you change your password there, Coupler will detect it and ask you to reconnect your account.

***

<i class="fa-headphones">:headphones:</i> Still can't get in? Contact our [support team](/help-and-support/contact-support.md) — we're happy to help.


---

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