# Information storage

To learn more about the Privacy and Security of our product, please read our [Privacy Policy](https://www.coupler.io/privacy-policy).

* Our product is designed to store data for a period of time required to provide users with stable integrations with different applications in a secure and encrypted state, prioritizing the protection of sensitive information. With robust encryption protocols in place, we ensure that your data remains confidential and its integrity remains intact.&#x20;
* Coupler.io securely encrypts importer settings and credentials provided by users when setting up an importer.
* User data is automatically deleted within 7 days upon a user's request for account deletion. Users can also request full data deletion earlier by contacting our support team.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.coupler.io/help-and-support/security-and-privacy/information-storage.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
