FAQ

Which Stripe entities support date range filtering?

All entities except Quotes support the Created after and Created before date filters. For Quotes, you'll need to use the Advanced filters field to narrow results if needed.

Can I pull data from multiple Stripe accounts into one destination?

Yes. Add multiple Stripe sources to a single data flow — one per account — and use the Append transformation to combine them into one table. Each source uses its own OAuth credential, so you'll need to connect each Stripe account separately in Coupler.io.

Why does my Subscriptions export only show active subscriptions?

The Subscriptions entity defaults to returning active subscriptions only. To include other statuses — canceled, trialing, past_due, unpaid, or paused — set the Status parameter when configuring the source. Leave it blank to try returning all statuses, or set it explicitly to the one you need.

How do I match payouts to individual transactions?

Pull both the Payouts and Balance transactions entities in the same data flow. Use the Join transformation and match on the payout ID field in Balance transactions. This gives you a row-level view of which charges, refunds, and fees are grouped into each payout — the same reconciliation you'd do manually in the Stripe Dashboard.

Can I pull Stripe Sigma reports through Coupler.io?

No — Coupler.io connects to the Stripe REST API, not the Stripe Sigma reporting product. Most financial reports that Sigma provides can be replicated by combining entities like Balance transactions, Charges, Payouts, and Invoices using Coupler.io's Join and Aggregate transformations.

My data flow times out. What should I do?

Timeouts almost always happen when pulling a large volume of records without a date filter. Use the Created after date picker to limit the export to a recent window (e.g., the last 90 days). Once the run succeeds, you can schedule incremental runs to keep the data up to date going forward.

How do I convert Stripe timestamps from UTC to my local timezone?

Stripe returns all timestamps in UTC. Coupler.io does not apply timezone conversion automatically. Apply a formula in your destination — for example, in Google Sheets you can offset the timestamp column by the number of hours difference from UTC.

Can I filter Balance transactions by type?

Yes. When you select the Balance transactions entity, a Balance transaction type dropdown appears in the source settings. You can pick a specific type — such as Charge, Payout, Refund, or Stripe fee — to pull only the transactions you care about. This also helps reduce run time for high-volume accounts.

Can I use Stripe data with AI tools like ChatGPT or Claude?

Yes. Coupler.io supports AI destinations including ChatGPT, Claude, Gemini, Perplexity, Cursor, and OpenClaw. You can send your Stripe data directly to these tools for analysis, summaries, or anomaly detection — useful for things like reviewing dispute patterns or summarizing monthly revenue trends.

Does Coupler.io support Stripe Connect / connected accounts?

Yes, there's a Connected accounts entity that returns accounts linked to your platform via Stripe Connect. This requires that your Stripe account is configured as a platform. Standard merchant accounts won't have data in this entity.

For field-level details on each entity, see the Data Overview page. If you're hitting errors or missing data, check the Common Issues page. For tips on structuring your data flow, see Best Practices.