FAQ

chevron-rightWhat's the difference between "Page: lifetime overview" and "Page: performance insights"?hashtag

Page: lifetime overview gives you a one-time snapshot of total followers, page views, and engagement since your page was created. No date range needed — it's a cumulative total.

Page: performance insights shows daily or weekly engagement metrics (views, clicks, impressions) broken down by time. You need a date range, and it's useful for tracking trends and seasonality.

Use lifetime overview for a quick health check; use performance insights to understand trends over time.

chevron-rightCan I export data for multiple company pages in one flow?hashtag

Yes. In the "Pages" step, select all the pages you want to include. The exported data will have one row per page with combined metrics. If you need page-specific breakdowns, create separate flows for each page and use Append to combine them.

chevron-rightHow far back can I pull data?hashtag

It depends on the report type:

  • Page metrics — Up to 2 years of historical data

  • Post metrics — Only posts published in the last 2 years

  • Demographic reports — No date range; they're current snapshots

For older data, you'll need to pull from LinkedIn's analytics dashboard manually.

chevron-rightWhat if I need real-time data?hashtag
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See the "Data refresh and scheduling" section in Best Practices for recommended refresh frequencies.

LinkedIn's analytics API updates with a 6–12 hour delay. There's no way to get true real-time data. Schedule your flows for daily or multiple times per day if you need near-current data, but be aware of rate limits.

chevron-rightCan I join LinkedIn data with other sources?hashtag

Yes. Use Coupler.io's Join transformation to combine LinkedIn data with your CRM, advertising platform, or sales data. For example, join post performance with advertising spend by date to measure ROI.

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See the "Transformations" section in the Coupler.io docs for detailed Join setup.

chevron-rightWhy are some demographic metrics showing as null or blank?hashtag

Demographic data is based on LinkedIn member profiles. If most of your followers or visitors don't provide complete job title, seniority, or geographic information, those fields will show as missing.

Try:

  • Checking the data preview before running

  • Using a different demographic dimension (e.g., geography instead of job title)

  • Ensuring your page has enough engaged followers to generate meaningful demographic data

chevron-rightHow do I track post performance over time?hashtag

Create a data flow with "Post: individual posts performance" set to append (not replace) your destination. Run it on a weekly schedule. Over time, you'll build a historical record showing how engagement on each post accumulates.

You can then use that data to find your best-performing posts by total engagement.

chevron-rightWhat's the difference between "Views" and "Impressions"?hashtag

Views — Times your page or content was explicitly opened or clicked on.

Impressions — Total times your content appeared in someone's feed (whether they clicked or not).

Impression rates are typically higher because they include passive views.

chevron-rightMy data flow keeps failing. What should I check?hashtag
  1. Verify your LinkedIn permissions (Editor or Admin on the page)

  2. Check the error message in the run log

  3. Try the data preview to see if the issue is with the configuration

  4. Re-authorize your LinkedIn account if permissions changed

  5. Check if LinkedIn's API is having issues (wait 30 minutes and retry)

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See the "Common Issues" article for specific error codes and solutions.

chevron-rightHow do I set up a dashboard in Google Sheets or Looker Studio?hashtag

Export your LinkedIn data to Google Sheets or BigQuery, then create a dashboard in Looker Studio that references that data. Use multiple sheets (one per report type) and link them with report filters.

For example:

  • One sheet with daily performance metrics

  • One sheet with top posts

  • One sheet with demographic breakdown

Then create a Looker Studio dashboard with cards showing key metrics and trend charts.

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