# FAQ

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<summary>What's the difference between "Time entries" and "Report: Time report"?</summary>

**Time entries** returns one row per individual log entry — with fields like hours, notes, user, project, and task. It's raw data, best for payroll inputs or custom calculations.

**Report: Time report** returns aggregated rows grouped by a dimension you choose (client, project, task, or team member). It's faster to work with for dashboards and summaries, and supports a date range filter via From and To fields.

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<summary>How do I filter Time entries by the date work was done (not when it was last edited)?</summary>

The **"Changed after"** field in Time entries filters on `updated_at` — the last time the record was modified. To filter by the actual work date (`spent_date`), use the **Report: Time report** entity instead, which has explicit **From** and **To** date fields tied to when the work was performed.

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<summary>Can I filter by team member, billable status, or other fields?</summary>

Yes — use **Advanced filters** in the data flow settings. For boolean fields like `billable` or `is_active`, make sure to enter values in lowercase (`true` or `false`). For filtering by team member, you can filter on `user.name` in Time entries, or choose "team member" as the report type in the Time report.

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<summary>Why is my weekly_capacity showing a huge number instead of hours?</summary>

Harvest returns `weekly_capacity` in **seconds** via their API — this is documented behavior, not a Coupler.io bug. Divide the value by 3600 to get hours. You can add a calculated column in your destination spreadsheet or use a transformation step in Coupler.io to do this automatically.

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<summary>How do I find a Project ID to use as a filter?</summary>

Open Harvest and navigate to the project. Look at the URL in your browser — the project ID is the number after the last slash. For example, in `https://couplerio3.harvestapp.com/projects/29290029`, the ID is `29290029`. Paste this into the **Project ID** field in Coupler.io. Note that you can only filter by one project at a time.

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<summary>Can I combine data from multiple Harvest accounts?</summary>

Yes. Create a separate data flow for each account and use the **Append** transformation to combine them into one destination. This is useful for agencies or holding companies managing multiple Harvest accounts.

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<summary>My data flow hits the row limit. How do I reduce my dataset size?</summary>

The most effective approaches are:

* Set a **From** and **To** date on Time report entities to limit the reporting window
* Use the **"Changed after"** filter on Time entries to pull only recently modified records
* Filter by **Project ID** to pull one project at a time
* Split your data across multiple data flows and use **Append** to combine them

{% hint style="info" %}
See [Common Issues](https://docs.coupler.io/sources/category/time-tracking/harvest/common-issues) for more on rate limits and timeouts.
{% endhint %}

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<summary>Can I send Harvest data to an AI tool like ChatGPT or Claude?</summary>

Yes. Coupler.io supports AI destinations including **ChatGPT, Claude, Gemini, Cursor, Perplexity, and OpenClaw**. This is useful for generating narrative summaries of time reports, flagging over-budget projects, or creating client-ready writeups from raw billing data.

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<summary>I only see my own data — why can't I see data for other team members?</summary>

Harvest API access is role-dependent. If you connected using a **Member**-level account, you'll only see your own records. To pull team-wide data, reconnect using an **Administrator** or **Manager** Harvest account.

{% hint style="info" %}
See [Common Issues → Permission errors](https://docs.coupler.io/sources/category/time-tracking/harvest/common-issues) for steps to reconnect.
{% endhint %}

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<summary>Can I join Harvest data with data from another source?</summary>

Yes. Coupler.io's **Join** transformation lets you combine Harvest data with other sources in the same data flow. For example, you could join Harvest time entries with a project list from a project management tool, or combine Harvest invoices with payment data from your accounting software.

{% hint style="info" %}
For ideas on which entities to combine, see [Data Overview → Common metric combinations](https://docs.coupler.io/sources/category/time-tracking/harvest/data-overview).
{% endhint %}

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