FAQ

Can I filter Tasks by a specific project?

Not at the source level — Coupler.io fetches all tasks your account has access to. Once the data is in your destination, filter using the projects column. In Google Sheets, use a filter view or QUERY formula. In BigQuery or SQL destinations, use a WHERE clause. Alternatively, use Coupler.io's built-in filter transformation after the source step.

Why do I get a "Data cannot be fetched" error?

This almost always means your Asana account is using a personal project space, which Asana's API does not support. To fix it, migrate your data to an organization workspace in Asana. You can reach out to Asana support for help with the migration process.

Are custom fields from Asana included in the export?

Yes — custom fields are included in the Tasks export, but they're returned as a JSON-formatted column rather than individual columns. Use Coupler.io's calculated column feature with the json_extract function to extract specific custom field values into their own columns.

Can I export subtasks?

Subtasks are part of the Tasks entity. They appear as regular task rows but have a non-null parent field that references the parent task. Filter on parent to separate top-level tasks from subtasks in your destination.

Can I export attachments or media files from Asana?

No — Coupler.io only exports structured data from Asana (text fields, dates, statuses, IDs, etc.). Attachments, images, and other media cannot be exported.

Why is the Portfolios entity empty?

Portfolios are only available on Asana Business and Enterprise plans. If you're on a Free or Premium plan, this entity will return no data. Also check that your account has view access to portfolios in your workspace.

Can I combine data from multiple Asana workspaces?

Yes. Add each workspace connection as a separate source in your data flow and use the Append transformation to merge them into one dataset. This is useful if your organization runs multiple Asana workspaces for different teams or clients.

Can I send Asana data to an AI tool like ChatGPT or Gemini?

Yes — Coupler.io supports AI destinations including ChatGPT, Claude, Gemini, Cursor, Perplexity, and OpenClaw. You can send your Tasks or Projects data directly to these tools for summarization, analysis, or automated reporting.

My data flow keeps timing out on large exports. What should I do?

Use the Changed after date filter to limit the export to recently modified records. This is the most effective way to avoid timeouts on large Asana workspaces. For ongoing reporting, set up incremental exports (run daily, filter by the past day or week) rather than full refreshes.

Can I write data back from Coupler.io to Asana?

No — Coupler.io is a one-way data pipeline. It reads data from Asana and sends it to your destination. Writing data back to Asana is not supported.

For a full list of available fields per entity, see Data Overview. For setup tips and how to handle large workspaces, see Best Practices. If you're hitting errors, check Common Issues.