Data Overview

Canny exposes a wide range of feedback-related data through Coupler.io. You can pull everything from raw feature requests and user votes to changelog entries and company-level feedback — giving you a full picture of your product feedback loop.

Entities

Entity	What it contains
Boards	Board names, IDs, post counts, and settings
Categories	Category names, board associations, parent categories
Changelog entries	Entry title, content, publish date, labels, and reactions
Comments	Comment text, author, post reference, timestamps, vote count
Companies	Company name, ID, monthly spend, created date, custom fields
Posts	Title, details, vote count, status, board, author, tags, score
Status changes	Post ID, old status, new status, changed by, timestamp
Tags	Tag name, ID, URL
Users	Name, email, created date, company, avatar URL, vote count
Votes	Voter ID, post ID, vote date, company association

Metrics and dimensions

Posts

Field	Type	Description
score	Metric	Canny's weighted score based on votes and recency
vote_count	Metric	Total number of upvotes on the post
comment_count	Metric	Number of comments on the post
status	Dimension	Current status (open, under review, planned, in progress, complete, closed)
board	Dimension	The board the post belongs to
category	Dimension	Category assigned to the post
tags	Dimension	Tags applied to the post
created_at	Dimension	Date the post was submitted
author	Dimension	User who submitted the post

Votes

Field	Type	Description
voter_id	Dimension	ID of the user who voted
post_id	Dimension	ID of the post that was voted on
created_at	Dimension	Date the vote was cast
company_id	Dimension	Company associated with the voter

Users

Field	Type	Description
vote_count	Metric	Number of posts this user has voted on
created_at	Dimension	Date the user account was created
company	Dimension	Company the user belongs to
email	Dimension	User's email address

Companies

Field	Type	Description
monthly_spend	Metric	Monthly spend value associated with the company
created_at	Dimension	Date the company record was created
name	Dimension	Company name
custom_fields	Dimension	Any custom fields added in Canny

Status changes

Field	Type	Description
from_status	Dimension	Previous post status
to_status	Dimension	New post status
changed_at	Dimension	Timestamp of the status change
changer	Dimension	User who made the status change
post_id	Dimension	Post that was updated

Changelog entries

Field	Type	Description
title	Dimension	Title of the changelog entry
published_at	Dimension	Date the entry was published
labels	Dimension	Labels applied (e.g., new, fixed, improved)
reaction_count	Metric	Number of reactions on the entry

Common metric combinations

• Posts + Votes (Join on post_id): see exactly which users voted for which requests and weight them by company spend

• Posts + Status changes (Join on post_id): track how long posts spend in each status and identify bottlenecks

• Companies + Votes (Join on company_id): calculate total vote weight per company to prioritize enterprise feedback

• Posts + Comments (Join on post_id): get a full conversation thread alongside request details

Use cases by role

Product managers

• Export the Posts entity to a spreadsheet and sort by vote count or score to build a prioritization backlog

• Use Status changes to report on how quickly requests move through your pipeline

• Join Posts with Companies to weight feature requests by customer revenue using the monthly_spend field

Customer success

Executives

Platform-specific notes

• Canny's score field on Posts is a proprietary weighted metric — it factors in vote recency and voter influence, not just raw vote count

• The monthly_spend field on Companies is only populated if you send that data to Canny via their API or integrations (e.g., Segment, Salesforce)

• Custom fields on Companies and Users are returned as key-value pairs and may vary between Canny workspaces

• Archived posts and private boards may not appear depending on your Canny plan and API key permissions